ONLINE TRAINING: Outcomes and impact measurement

  • 1 day
  • Impact
  • Online
Being clear on your outcomes and impact can help you plan, manage and improve your work, making the biggest difference you can for your beneficiaries. On this course, you’ll learn how to create an evaluation plan that will enable you to understand and demonstrate the difference your work makes. The course also includes a brief introduction to ways to collect data. If you want to learn how to effectively monitor and evaluate the work you do and the difference it makes, this course is for you.


By the end of this course, you will have:

  • a better understanding of monitoring and evaluation theory and practice
  •  improved ability to identify and describe the outcomes and impact of your work
  • increased ability to develop an evaluation framework to help assess your organisation’s effectiveness and impact.

Who should attend?

We recommend this course to anyone that wants to learn more about monitoring and evaluation. It's particularly useful if you are new to outcome and impact measurement, responsible for managing and reporting to funders and trustees, or are in the planning stages of a project or service.

Who runs it?

Shehnaaz Latif is a consultant at NCVO with extensive experience of impact practice and evaluation with hundreds of charities across the UK. Shehnaaz has over 18 years' experience in the sector and specialises in: theory of change making, developing monitoring frameworks, co-creating data collection tools, and carrying out independent evaluations including primary data collection, analysis and reporting. She has designed and delivered capability building programmes for grant officers and grantees from BBC Children in Need, Trust for London, Macmillan and the Nationwide Foundation. Shehnaaz has written blogs, led conference workshops and contributed case studies to


This training will take place on Zoom. We will send out the Zoom link with the joining instructions before the session. 

The training will run from 10.00 until 15.00 with short breaks and a longer lunch break.


All of our training courses can be delivered online at a time and date that suits you. We can work with you to tailor our courses to match your needs. For more information please complete our online contact form.


Email the training team or call 020 7520 2587 with any questions or queries you may have on our training courses.


Our pricing structure is based on your organisation’s gross annual income. NCVO members also receive a 30% discount off training prices. Organisations with a gross annual income of less than £30,000 can join NCVO for free and will then qualify for the discount.

Please make sure you select the correct pricing band. If this is incorrect when we cross-reference against our records, it will slow down the booking process. 


NCVO Member - under £50,000 £55.00
Non NCVO member - under £50,000 £78.00
NCVO Member - £50,000 -£100,000 £86.00
Non NCVO Member - £50,000 -£100,000 £125.00
NCVO member -£100,000 - £1m £138.00
Non NCVO member -£100,000 - £1m £198.00
NCVO member over £1m £218.00
Non NCVO member over £1m £314.00