The high performance board: using the code

  • 1 day
  • Governance and trustees
This practical course will help you to embed the principles set out in the Charity Governance Code, endorsed by the Charity Commission, in your organisation. It explores effective systems and processes but also the importance of adopting a certain set of behaviours that will drive good governance. The course also looks at will look at how to foster and support productive relationships between board members, staff and volunteers that align with and will achieve the organisation’s strategic aims.
This course has been developed from NCVO’s governance work with a variety of charities over many years. It encompasses all we’ve learnt to ensure trustees make an effective contribution to the governance of their organisation, as well as create and maintain good relationships with staff. 


By the end of the day you will have:
  • considered how achieve the right mix of skills and diversity on your board
  • identified key areas of good practice in board recruitment and review 
  • discussed how to deal with challenging board members and conflict 
  • examined how to engender team working on a board yet maintain individual independence of mind for effective decision making
  • considered how to develop and retain existing board members
  • examined the importance of succession planning
  • considered how to build an effective working relationship between the board and CEO/senior management team.
  • explore approaches to board appraisal and review
  • understood the role of the chair and vice chair in supporting effective governance

Who should attend?

Trustees, chairs, senior staff and those with a role to play in the development of an effective board and good governance such as CEOs. This course has an emphasis on the practical application of the above elements.

For a more theoretical course see our Charity Trustees: Induction and refresher training.

“I came on this course at the end of January and I have to say it was excellent. A really good day and a really worthwhile investment. So I can thoroughly recommend it.” Lucie Dutton, Head of Governance, The Girls' Day School Trust.

Who runs it?

Dan Francis leads NCVO’s work on governance. He has considerable experience supporting organisational development and leadership of charities of all sizes from across the sector. Dan sits as a member of the charity governance code steering group and has been heavily involved in authoring the most recent edition of the code. Dan’s background is from the youth and education sector having joined NCVO from the National Union of Students, where as a consultant, he supported the development of students’ unions. Dan has experience of interim senior management assignments in the voluntary sector and has served as a trustee for small and medium sized community and education charities.


The training will run from 09.30 until 16.30.

Would you like to run this training for your organisation?

All of our training courses can be delivered at your premises at a time and date that suits you. We can work with you to tailor our courses to match your needs. Often if you have four or more learners, in house training may be more cost effective. 
For more information please complete our online contact form.

Contact us 

Email or phone (020 7520 2587) the training team with any questions or queries you may have on our training courses.

Trusted Charity

Have you considered applying for NCVO’s Trusted Charity Mark award? Trusted Charity is a quality standard specifically for charities and is designed to help organisations run more effectively and efficiently. Trusted Charity’s 11 quality areas cover all aspects of what an organisation needs in order to be able to operate to a high standard. The Trusted Charity journey will help you feel confident about your governance practices, systems and procedures. Having the Trusted Charity Mark allows you to show others that they can put their trust in you. Achieving the award also gives funders a clear indication of the quality of your work and can help you successfully bid for public sector contracts.
Click here to find out how to start your Trusted Charity journey ensuring confidence in your charity today.
Read more about the Trusted Charity Mark here.


Our pricing structure is based on your organisation’s gross annual income. NCVO members also receive a 30% discount off training prices. Organisations with a gross annual income of less than £30k can join NCVO for free and will then qualify for the discount.

Below £5 million £5 million or above
NCVO member £204.00 £362.00
Non-NCVO member £291.00 £517.00